Contact

Need help with an order?

Quickly use the 'Get Help' option in your account. Sellers usually respond within 1 business day.

For questions or other issues,

Frequently Asked Questions

Get help from refurbed

We usually respond within 3-4 business days. For order-related issues, contact the seller using the 'Get Help' option in your account.

Contacting the Seller - Response time is normally up to 1 business day.

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Forgot Password?

Delivery status - Instant tracking of your order

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Order ID can be found in your purchase confirmation email.

Contact refurbed - Response time is normally up to 4 business days.

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Order ID can be found in your purchase confirmation email.

Include key details such as the seller's name, purchase date, tracking numbers, payment method, etc.

We usually respond within 3-4 business days.

For order-related issues, please use the 'Get Help' option in your account.

Get help for an order

Alternative channels

Call us
0800 - 70 01 21
Direct email
service@refurbed.ch

Message sent!

We usually respond within 3-4 business days. In the meantime, for order-related issues, contact the seller using the 'Get Help' option in your account.

Get help for an order

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